SHIPPING & RETURNS POLICY

How are shipping charges calculated?

Venees will ship your items using USPS.  Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their associated prices. We offer a flat shipping rate for all orders shipped domestically. Orders will typically be processed and shipped within 48 hours.  Please note: We ship your online purchases from our physical store, so it is possible that some items are sold out while still listed as available online. We will notify you as soon as possible and will not charge you for any sold-out items. 

How much is my shipping?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Most orders will be charged a flat rate of $7.00

New York/New Jersey Area Options:

If you are from the NJ/NY area there is a FREE in-store pick-up option at checkout. 

What is the return policy?

Returns will be accepted within 7 days of original purchase and credit will be given in the original form of payment.  Items must not have been worn, washed or altered and original tags must be attached. All Accessories must be in their original box. Please email us for any return request.

All sale, swimwear, undergarments, custom & personalized clothing are FINAL SALE.

Please Note: Shipping and handling charges are not refundable.

How do I return my product? 

Please send the items you would like to return to:

Venees

169 Lincoln Ave

Long Branch NJ 07740

732.703.9084


I received the wrong product.

If there is an error with your order or you received the wrong product, please call 732-703-9084 within 72 hours of receiving the product. 

When will my order ship?

Orders will typically be processed and shipped within 48 hours, unless placing a custom order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.